INFORMATION FOR PERSPECTIVE TENANTS:

We will endeavor to process this application immediately because we know you will be waiting on an answer. It is recommended that you do not make an application on a second property elsewhere until you receive confirmation regarding the outcome of this application. The reason for this is simple – should this application be accepted by parties, (you and the owner) the agreement will then be legally binding.

With this in mind, it is our goal to obtain a definite answer for you within 24 hours of receipt of your application. If the process is slower, it is generally because we have not received all information requested, or we are wanting on answers from referees or owners. In any event we will keep you posted.

Notification of the result…..

You will be notified of the result of your application immediately a decision is made and we have confirmed the lessor’s instructions. Please ensure that we have a daytime telephone contact number for you.

Securing your tenancy…….

Once the application has been approved, you will be required to pay two week’s rent as part bond to secure the property in your name. This payment is required within 3 working hours of application approval. Payment of this money must be made by the way of credit card, bank cheque or money order, no personal cheques or cash can be accepted.

Please note, this is not a deposit and is non-refundable.

Once this process is complete, you should go ahead and arrange the connection of services to the property in your name from the following companies:

Telephone Telstra 132 200

Electricity Energex 131 253

Gas Ergon Energy 131 046

Ask your property manager about Utility One as all of these connections can be done for you at no charge.

Signing your Agreement…

You may sign the lease documents at this time of paying the first two week’s rent as part bond or an appointment will need to be made within the first 48 hours of acceptance. Please allow approximately 20 minutes, this is an important appointment and should be completed prior to moving in day. Please be aware, We DO NOT sign up tenants on Saturdays. All tenants are to attend the office for this process. We will go through the lease agreement with you consider this to be a vital document and want to ensure that you are aware of all your obligations before making a commitment.

Bond and Rent…

Prior to moving in you will be required to pay the balance of bond plus 2 weeks rent. This is not negotiable. Bond transfers are NOT accepted. Payment of this money must be made by the way of credit card, bank cheque or money order, no personal cheques or cash can be accepted.

Key…

Keys to the property will not be handed over until all monies are paid in full, the lease signed by all parties and the lease start date has commenced.

Insurance…

A reminder that insurance of your personal belongings is your responsibility.We hope this information is of value to you. If there is anything we can do to make the “moving in” process easier for you, please let us know. It is our aim to provide you with every assistance to ensure that your association with this office is an enjoyable one.